Frequently Asked Questions
Your guide to shopping with PPD Performance.
What is the standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping varies by location.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. Simply visit our Returns Portal to start your request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Afterpay and Klarna.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our high-performance fabrics offer a tailored fit.
Are your materials sustainably sourced?
Yes, PPD Performance is committed to ethical fashion. We use recycled polyester and organic cotton in over 60% of our current collection to reduce our environmental footprint.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.